Marine Corps Birthday and Arizona Security Group Changes
- The Marine Corps birthday is on November 10th, and the Arizona Security Group is undergoing changes, including new colors, a new website, and a new recruiter 00:54.
DPS Contract with Wisconsin Company for Guard Cards
- The Arizona Department of Public Safety (DPS) has contracted with a company in Wisconsin to print guard cards, which will add time to the process 03:49.
DPS and the “Spirit of the Law”
- There is a regulation stating that DPS has up to 15 business days to process a card, but DPS claims they don’t have to follow this law, citing the “spirit of the law” 04:43.
Criticism of the Arizona Private Security Professional Association
- The Arizona Private Security Professional Association is seen as worthless by some, as they don’t protect the agencies and security guards, and instead seem to side with DPS 06:11.
DPS and Temporary Guard Cards
- DPS is considering bringing back temporary guard cards, which would allow unvetted individuals to work temporarily, raising concerns about safety and security 09:28.
Security Company Jeopardizing Employees and Fingerprint Clearance Cards
- A security company was jeopardizing employees by trying to put someone to work without proper clearance, highlighting the need for fingerprint clearance cards, even for volunteers, such as parents helping at school events 11:14.
Contract Security Officer Without Fingerprint Clearance Card
- A contract security officer was sent to work at a local elementary school without a fingerprint clearance card, showing that some security companies don’t know what they need to do 13:10.
DPS Outsourcing and Concerns about Legality
- The Department of Public Safety (DPS) is outsourcing some of its work, which raises concerns about the legality of the process and the handling of personal information 16:09.
DPS’s “Worst Unit” and Justification for Outsourcing
- DPS claimed to have the worst unit in the department, with nobody wanting to work there, and used this as an excuse for hiring a third party to handle some of their work 18:25.
Single Person Handling Communications with 300 Security Companies
- A single person was given the task of handling communications with 300 security companies, which seems unrealistic and may lead to delays and inefficiencies 19:04.
Government Employee Standards and Accountability
- A government employee is not held to the same standards as others in their position, and instead of being fired for mistakes, they might only receive a “hand slap” or criticism from others, such as “where’s our cards?” 21:50
Outdated Printing Process and Delays
- The employee’s unit uses an outdated process to print cards, with a handcrank printer that takes 10 minutes to print two cards, and the employee sits far away from the printer, which may contribute to the delay 23:42
Security Companies and the Private Security Association in Arizona
- In Arizona, there are over 300 security companies, but only 25 belong to the private security Association, and the Association does not have a plan to communicate with the other 275 companies 25:06
Firearms Unit Lesson Plan and Outdated Test
- The Firearms unit has a new lesson plan, but the test is still outdated, from 2007, and the employee is working on updating the test 27:20
Fully Correctable Test and Validity Concerns
- The test is fully correctable, meaning that as long as the answers are corrected, the test is passed, which raises questions about the validity of the test 30:15
Private Security Association’s Self-Interest
- The private security Association is seen as worthless and only looking out for its own interests, rather than the interests of all security companies in Arizona 30:40
AZDPS and Handling of Licenses and ID Cards
- A discussion about the Arizona Department of Public Safety (AZDPS) and its handling of licenses and ID cards, with concerns about transparency and efficiency 32:02.
AZDPS Self-Funding Unit and Transparency
- The AZDPS has a self-funding unit, but it’s unclear how the funds are being used, and there’s a question about the cost of contracting out work to a third party 34:09.
Transparency, Communication, and Efficient Processing
- The importance of transparency and communication is emphasized, with the example of a printer that can produce an ID in 10-15 seconds, highlighting the potential for more efficient processing 38:28.
AZDPS Blaming Others and Lack of Responsibility
- The AZDPS is criticized for blaming others for mistakes, rather than taking responsibility and following their own rules and regulations 39:07.
Personal Anecdote about License Delays and Communication Issues
- A personal anecdote about trying to obtain a license and encountering errors and delays, highlighting the need for better communication and clarity from the AZDPS 40:01.
Government Contractors and Outdated Systems
- The government often hires the same contractor to do work, which can lead to outdated and unmonitored systems, such as the one used by the Arizona Department of Public Safety (AZDPS) for processing paperwork 41:22.
AZDPS Paperwork Errors and Incorrect Address
- The AZDPS made mistakes in processing paperwork, including sending it to the wrong address, despite having the correct address on file 42:05.
Tony’s Experience with AZDPS and Retired Employee’s Insight
- The speaker, Tony, has been dealing with the AZDPS for over 25 years and has become acquaintances with a retired employee who told him that the AZDPS has been “after” him for years 42:25.
Private Security Association’s Silence and Fear of AZDPS
- The Private Security Association is criticized for not speaking up against the AZDPS and instead being afraid to voice their opinions 44:51.
Association’s Limited Membership and Communication
- The association has a small number of member agencies, around 20-25, despite the large number of security companies in the state 46:43.
- The association claims to have email addresses for security companies, which could be used to relay information from the AZDPS 47:05