The Quick Fix
Login Redirect Problem
Why is this happening?
Your device is showing you stale content from our website. Clearing out the old allows our site to show you the new updated stuff, allowing you to login. It's a mismatch of cached files and cookies that is preventing you from interacting with our site. Cleaning out all that will resolve the problem.
The Quick Fix
Invalid Token
Why is this happening?
Security tokens are sent to your device by our website to make sure its you doing stuff. When that token expires, or changes, our website will block your actions because the token doesnt match. Clearing cache, cookies and refreshing the page will re-issue a new token and get rid of the expired one.
What's Web Cache, Cookies and Tokens Mean?
WEB CACHE
A Web cache is an information technology for the temporary storage of Web documents, such as Web pages, images, and other types of Web multimedia, to reduce server lag. A Web cache system stores copies of documents passing through it; subsequent requests may be satisfied from the cache if certain conditions are met.
COOKIES
An HTTP cookie is a small piece of data stored on the user's computer by the web browser while browsing a website. Cookies were designed to be a reliable mechanism for websites to remember stateful information or to record the user's browsing activity. For example, if you check Remember Me, a cookie will be set to remember you on our website next time you visit.
TOKENS
Security tokens are placed on your device, much like a cookie is. Each one has a unique number, which identifies your device to our website. When you interact with the site, the site checks the token to see if it matches. When the token doesnt match, it blocks your actions. This helps prevent bad stuff, like Cross Site Request Forgery and some other things.
Learn how to clear your cache and cookies
This solves most problems people run into when interacting with our website
STILL NEED HELP?
Shoot us an email with what's going
